Terms and Conditions
Sale of dangerous articles
The items I sell are intended to be as close to the original artefacts as possible meaning that many will be dangerous to either user or bystander if used incorrectly or even if used correctly. It is the purchasers’ responsibility to use the items safely and to make sure they do not contravene local laws.
Age restrictions
All items of a dangerous nature supplied by Tods Workshops Ltd will only be supplied to persons over the age of 18.
By adding an age restricted item to your cart you are confirming that you are of legal age to purchase the item. If you are UK, we will independently check your age, normally without needing to contact you. This check will be done immediately, prior to shipping your item.
When ordering dangerous items, please ensure that you provide us with your full name (no nicknames or initials), date of birth and address.
If we cannot satisfactorily establish your age, we will refund you in full.
Quality and after sales service
The items we supply are high quality, both in the materials and the workmanship, but they are items made largely in a period way to period standards.
What we mean by way of example, is that a sharp knife will cut a leather sheath if you squeeze the the sheath edge whilst drawing the knife. A modern manufacturer can get around this with design and material choices, but a historical manufacturer cannot. If you squeeze the sheath whilst drawing the knife and it or you gets cut, there is nothing wrong with the knife, but there is something wrong with the way you draw it.
The items we sell are 'real' items and so will have many of the 'problems' that modern manufacture has got rid of and this means you have to look after them and there is a responsibility on you to up keep this side of the sales agreement.
On the other hand we have a great reputation for quality and service we like to up keep and if there is a genuine issue with any item, we will strive to set it right. That is our side of the sales agreement.
'In Stock' collection
Items can be returned within 14 days of receipt by tracked and signed for. Please DO NOT JUST SEND THE ITEM BACK. Please wait for our confirmation as to where to send the item before sending. Any charges incurred on entry into the UK or added by the postal service will be deducted from the refund. Do ask questions before purchase as all items in the 'In-Stock' collection will incur a 25% restocking fee on return. In addition to this, any customs charges incurred on re entry to the UK will be deducted from the refund. Once they have passed inspection the appropriate refund will be made. Any postage charges cannot be refunded.
They will need to be sent back by signed for and tracked delivery. We cannot accept any responsibility for damages in transit but we will contact the courier company please take photographs of the item in the packaging once received and we can assess what the best way to proceed is.
'Bespoke' items on the Tods Workshop site are bespoke and made to order. They cannot be returned. If you do require any further information to make your decision on a purchase please do email us prior to purchase as refunds will not be made after purchase.
Payment
Tods Workshops Ltd websites use the PayPal and Shopify payments systems. It is possible to use you debit/credit card for both systems.
Transactions to Tods Workshop Ltd will be shown as "TODSWORKSHOP" on your credit/debit card statement.
For Commissioned work we accept the following payment methods:
- Paypal to tod@todsstuff.co.uk
- Debit and credit cards over the phone on +44 1865 300165 from 9am to 5pm GMT.
- Bank transfers - please pay by bank transfer for amounts over £2500 – please contact Tod
Refunds:
It will take between 7-10 working days to reach the customers account. The money leaves our account immediately. This is not something that we can control I'm afraid. This does also include the paypal refunds as these are done via the shopify system.
