Terms and Conditions
Sale of dangerous articles
The items I sell are intended to be as close to the original artefacts as possible meaning that many will be dangerous to either user or bystander if used incorrectly or even if used correctly. It is the purchasers’ responsibility to use the items safely and to make sure they do not contravene local laws.
Age restrictions
All items of a dangerous nature supplied by Tods Workshops Ltd will only be supplied to persons over the age of 18.
By adding an age restricted item to your cart you are confirming that you are of legal age to purchase the item. If you are UK, we will independently check your age, normally without needing to contact you. This check will be done immediately, prior to shipping your item.
When ordering dangerous items, please ensure that you provide us with your full name (no nicknames or initials), date of birth and address.
If we cannot satisfactorily establish your age, we will refund you in full.
Quality and after sales service
The items we supply are high quality, both in the materials and the workmanship, but they are items made largely in a period way to period standards.
What we mean by way of example, is that a sharp knife will cut a leather sheath if you squeeze the the sheath edge whilst drawing the knife. A modern manufacturer can get around this with design and material choices, but a historical manufacturer cannot. If you squeeze the sheath whilst drawing the knife and it or you gets cut, there is nothing wrong with the knife, but there is something wrong with the way you draw it.
The items we sell are 'real' items and so will have many of the 'problems' that modern manufacture has got rid of and this means you have to look after them and there is a responsibility on you to up keep this side of the sales agreement.
On the other hand we have a great reputation for quality and service we like to up keep and if there is a genuine issue with any item, we will strive to set it right. That is our side of the sales agreement.
'In Stock' collection
These are non refundable. They are sold as seen and if you cannot see details you would like to in the pictures on the site please contact us to ask if there is a particular detail you are looking for and we may be able to take more photos for you. Please do this before ordering.
Any postage charges cannot be refunded.
'Bespoke' items on the Tods Workshop site are bespoke and made to order. They cannot be returned. If you do require any further information to make your decision on a purchase please do email us prior to purchase as refunds will not be made after purchase.
PAYMENT
Tods Workshops Ltd websites use the PayPal through the Shopify payments systems. It is possible to use your debit/credit card for both systems.
PLEASE NOTE FOR REST OF WORLD CUSTOMERS INCLUDING US/Canada/Australia/New Zealand/South America/Asia. Please note that banks in these countries are not all using the 3D secure system that we authenticate cards with. If your card is refused, this could be why. You do not need a PayPal account. You will be taken to Paypal and then choose the 'pay by card' option. You DO NOT need to set up a Paypal account.
Transactions to Tods Workshop Ltd will be shown as "TODSWORKSHOP" on your credit/debit card statement.
For Commissioned work please contact the office at lisa@todsworkshop.com to arrange to make a deposit payment.
Refunds:
Cancellation and refunds of any Tod's Workshop item will only be considered after detailed consultation with the office. There is no guarantee that a refund will be possible at all, it will depend on how far the order has progressed and how much work has been completed so far.
We reserve the right to deduct an admin fee of 10% from refunds for cancelled orders at whatever stage they are cancelled.
If for some agreed reason, a refund is due, it will take between 7-10 working days to reach the customers account, although the money leaves our account immediately. This is not something that we can control.
