Terms and Conditions
Sale of dangerous articles
The items I sell are intended to be as close to the original artefacts as possible meaning that many will be dangerous to either user or bystander if used incorrectly or even if used correctly. It is the purchasers’ responsibility to use the items safely and to make sure they do not contravene local laws.
Age restrictions
All items of a dangerous nature supplied by Tods Workshops Ltd will only be supplied to persons over the age of 18.
By adding an age restricted item to your cart you are confirming that you are of legal age to purchase the item. If you are UK, we will independently check your age, normally without needing to contact you. This check will be done immediately, prior to shipping your item.
When ordering dangerous items, please ensure that you provide us with your full name (no nicknames or initials), date of birth and address.
If we cannot satisfactorily establish your age, we will refund you in full.
Quality and after sales service
The items we supply are high quality, both in the materials and the workmanship, but they are items made largely in a period way to period standards.
What we mean by way of example, is that a sharp knife will cut a leather sheath if you squeeze the the sheath edge whilst drawing the knife. A modern manufacturer can get around this with design and material choices, but a historical manufacturer cannot. If you squeeze the sheath whilst drawing the knife and it or you gets cut, there is nothing wrong with the knife, but there is something wrong with the way you draw it.
The items we sell are 'real' items and so will have many of the 'problems' that modern manufacture has got rid of and this means you have to look after them and there is a responsibility on you to up keep this side of the sales agreement.
On the other hand we have a great reputation for quality and service we like to up keep and if there is a genuine issue with any item, we will strive to set it right. That is our side of the sales agreement.
'In Stock' collection
These are non refundable. they are sold as seen and if you cannot see details you would like to in the pictures on the site please contact us to ask if there is a particular detail you are looking for and we may be able to take more photos for you. Please do this before ordering.
Any postage charges cannot be refunded.
'Bespoke' items on the Tods Workshop site are bespoke and made to order. They cannot be returned. If you do require any further information to make your decision on a purchase please do email us prior to purchase as refunds will not be made after purchase.
PAYMENT
Tods Workshops Ltd websites use the PayPal, SagePay and Wallee systems through the Shopify payments systems. It is possible to use your debit/credit card for both systems.
PLEASE NOTE FOR REST OF WORLD CUSTOMERS INCLUDING US/CANADA/AUSTRALIA/New Zealand/South America/ASIA Please note that banks in these countries are not all using the 3D secure system that we authenticate cards with. If your card is refused, this is probably why. The best option is to pay by card via Paypal. You do not need a PayPal account just click the Paypal button on the site. You will be taken to Paypal and then choose the 'pay by card'optiuon. You DO NOT need to set up a Paypal account.
Transactions to Tods Workshop Ltd will be shown as "TODSWORKSHOP" on your credit/debit card statement.
For Commissioned work we accept the following payment methods:
- Paypal to tod@todsstuff.co.uk via the site when prompted. Also cards can be used via Paypal
- Debit and credit cards on the site as you order or for a deposit, through the deposit button and on to pay via Card or Paypal
- Bank transfers - please pay by bank transfer for amounts over £2500 – please contact Tod
Refunds:
It will take between 7-10 working days to reach the customers account. The money leaves our account immediately. This is not something that we can control I'm afraid. This does also include the paypal refunds as these are done via the shopify system.
